1. General
This privacy statement relates to the processing of your personal data by Health Xtension Science Switzerland AG during all interactions with us, for example when you visit our website, when you use our services, when you subscribe to our newsletters, when you contact our employees, etc., in accordance to EU GDPR.
Health Xtension Science Switzerland AG takes your privacy seriously. We process personal data obtained in accordance with the principles governing the processing of personal data and the obligations imposed by European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC, the "General Data Protection Regulation" ("GDPR").
Health Xtension Science Switzerland AG therefore processes the personal data obtained, taking into account the principles that any data processing must respect, in particular:
a) personal data is processed lawfully, fairly and transparently with regard to the data subject ("legality, fairness and transparency");
b) personal data is only collected for specific purposes, explicitly described and justified. Health Xtension Science Switzerland AG does not treat them in a manner incompatible with these purposes ("purpose limitation")
c) personal data must be adequate, relevant and limited to what is necessary for the purposes for which they are processed (“minimal processing of data”)
d) personal data must be correct and, if necessary, updated; Health Xtension Science Switzerland AG takes all reasonable measures to immediately delete or correct incorrect personal data, having regard to the purposes for which it is processed ("accuracy")
1.1. What personal data is stored ?
By personal data, we mean data relating to an identifiable person. This data is transmitted to us when, for example, you fill out a form on the website, by using our products and services, or via an application on this website. All the data we collect can be combined to better tailor our offers and services to your personal needs. Our website collects different personal data for multiple applications.
1.2. Who is responsible for this information?
Health Xtension Science Switzerland AG, whose registered office is located at Bahnhofstrasse, 4, CH 6048 Horw, Switzerland and registered under the number CHE 183.142.508 (hereinafter Health Xtension Science Switzerland AG) is responsible for processing your personal data.
The following person has been appointed within our company to guarantee data protection:
Suzanne BACHMANN
T +41 22 789 79 89
1.3. How is this data protected?
We do everything in our power to protect your personal data and your privacy, both in our offices, on our network and in the event of relocation. Our employees treat your confidential information with great care. For what concerns very sensitive data, we are taking additional measures.
- security with strong passwords that are only used in one or a few specific applications
- sending form data via HTTPS
- reliable and updated firewalls in our offices and web hosts
- reliable and up-to-date computer servers both in our offices and with web hosts
- firewall intrusion detection software
- only employees who need your personal information for the proper performance of their duties can see your data
- recent computer hardware with updated firmware
- office physically secured by an alarm system
- no third-party access without our consent and the supervision of Health Xtension Science Switzerland AG employees
- etc..
1.4. What if this data is disclosed?
In the event of a data breach with harmful consequences for your personal data, you will be personally notified within 72 hours maximum according to the procedure provided by law.
1.5. How is this data stored?
This data is stored on:
a. Internal systems
Excel for the practical organization of events and for the general operation of Health Xtension Science Switzerland AG on secure corporate computers
b. Other systems
Secure online environment for organizing events and for the general operation of Health Xtension Science Switzerland AG
- Access:
employees who need data for the proper performance of their tasks
- The web host servers
Data centers are physically hosted in Hawaii Interactive Sàrl located in Switzerland and maintained by Cap Meridian Sàrl located in Luxembourg.
1.6. Where is this data stored?
The data centers are physically hosted in Switzerland.
Our internal systems are located at our HQ offices: Bahnhofstrasse, 4, CH-6048 Horw, and administrative & logistics offices: Geneva.
1.7. How long is this data stored?
These data are stored for an indefinite period.
1.8. What is this data used for?
The use of different personal data depends on the application: Sales, Marketing, Customer Service etc.
1.9. Are cookies also stored?
Identification cookies are used to identify visitors in order to use the website management application.
Functional cookies guarantee the proper functioning of the website. They help you, for example, remember your login information or language preferences. Only the administrator has access to this data to identify potential problems.
Thanks to analytical cookies, we can analyze our website and know how many visits our site has had, how long they are browsing, what they click on, which parts are popular and where we can make clarifications etc.
At the same time, we can see what issue visitors may have and improve our website accordingly.
We also use third-party cookies such as Google Analytics. The information generated on usage behavior on our websites is collected and transferred to and by Google, where it is stored on servers in the United States.
If you wish, you can refuse our cookies during your visit. You can deactivate or delete all cookies installed at any time via your browser settings (usually under "Help" or "Internet Options"). Each type of browser has its own way of managing cookies. You can find the information on your browser's website.
Keep in mind that changing the settings may cause the website to malfunction.
1.10. How can I recover, edit or delete my data?
If you wish to modify your personal data, you can contact our DPD at +41 22 789 79 89 or via suzanne.bachmann@hxscience.com.
2. Your HXS Customer Account
2.1. Description
Repeated data entry takes a long time. In addition, it is important for us that you can contact us quickly and easily if you have a question about an action or an event, via a messaging system that does not unnecessarily burden your mailbox. This is why our website works with an account system.
To ensure that your registration goes as smoothly as possible, we ask you to create an account. To do this, we ask for your name and email address. You can also indicate your language preference. Then choose a password and confirm it again. The next time you visit our website, you can easily log in with your email address and password.
2.2. What personal data is stored?
Name, email address, billing & shipping addresses, birthday (Day, Month) and language preference.
2.3. Who is responsible for this information?
Health Xtension Science AG, whose registered office is located at Bahnhofstrasse, 4, CH-6048 Horw, and registered under the number CHE-183.142.508 (hereinafter HXS) is responsible for processing your personal data.
The following person has been appointed within our company to guarantee data protection;
Suzanne BACHMANN
T +41 22 789 79 89
2.4. How is this data protected?
We do everything in our power to protect your personal data and your privacy, both in our offices, on our network and in the event of relocation. Our employees treat your confidential information with great care.
With regard to very sensitive data, we are taking additional measures:
- security with strong passwords that are only used in one or a few specific applications
- sending form data via HTTPS
- reliable and updated firewalls in our offices and web hosts
- reliable and up-to-date computer servers both in our offices and with web hosts
- firewall intrusion detection software
- only employees who need your personal information for the proper performance of their duties can see your data
- recent computer hardware with updated firmware
- office physically secured by an alarm system
- no third-party access without a documented authorization or presence of HXS employees
etc..
2.5. Where is this data stored?
The data centers are physically hosted in Switzerland. Our internal systems are located at our HQ offices: Bahnhofstrasse, 4, CH-6048 Horw, and administrative & logistics offices: Geneva – CH and Chastre - BE.
2.6. How long is this data stored?
This data is stored for an indefinite period and as long as we need it for the proper functioning of HXS.
2.7. What is this data used for?
Using your name and email address, we can give you an answer to your question.
2.8. How can I recover, edit or delete my data?
If you wish to modify your personal data, you can contact our DPD at +41 22 789 79 89 or via suzanne.bachmann[email protected].